Some of you may remember I got a planner a few weeks ago and was inquiring about refills... Well, I had to go out and get a book for class last night, and I just *happened* to be near Coach, so I stopped in and figured maybe they could order the refill for me so I wouldn't have to pay for shipping. Well, the ladies were so sweet, and it turns out they actually had several planner refills in the store. At first she couldn't find the right size, but after checking a few more places in the back they were able to locate the 3x5 spiral refill I needed. Yay! Not only did I not have to worry about shipping, I got my refill right away! After several posts about bad CS from some SA's, I though I'd share how great some were, esp. considering it was only a $12 sale.