Remember my Mom got the Mastic Giant Hobo with SH and it was almost like a sandsone, nothing like my Day. So she sent it back with my mirror so they could match the color.
The only thing that matched was a City bag. She was sent a picture of the City. She emailed me the picture after she got it from BNY.
I told her look at the handles, they look as if they have no color but it may be the lighting so be sure to email them back and make sure it's the lighting and not the bag and she did. She never got an email back and she had said if it's just the lighting, then go ahead and send it.
Well, today the bag arrived. She opened it up and guess what, it wasn't the lighting. She emailed me pictures and I said you should call them right now, so she did. She is always so nice to all of her SA's and I'm not mentioning names but after the phone conversation she called me and said, " I'm just going to keep the bag". When I asked her why she said drop it but I persisted and she said she felt like they thought she as being too picky! PICKY? To want a 1200.00 bag that the dye takes on the handles like it does on the rest of the bag? It looks like the dye didn't penetrate the handles.
I think from now on, I am going to get my bags where I can return items that have a defect instead of waiting forever while they hold my money. She said don't make a big deal, but this is my Mom and she is always so sweet to everyone and I can tell that she was not treated nicely if she thinks that she should just keep the bag. I'm sure I will get the full story tomorrow.
Look at these pictures. The handles are almost colorless, so one gets accused of being picky? This is the nature of Baleciaga bags? What a nice excuse to use for no quality control! UGH UGH and UGH!
Look at these pictures:
The only thing that matched was a City bag. She was sent a picture of the City. She emailed me the picture after she got it from BNY.
I told her look at the handles, they look as if they have no color but it may be the lighting so be sure to email them back and make sure it's the lighting and not the bag and she did. She never got an email back and she had said if it's just the lighting, then go ahead and send it.
Well, today the bag arrived. She opened it up and guess what, it wasn't the lighting. She emailed me pictures and I said you should call them right now, so she did. She is always so nice to all of her SA's and I'm not mentioning names but after the phone conversation she called me and said, " I'm just going to keep the bag". When I asked her why she said drop it but I persisted and she said she felt like they thought she as being too picky! PICKY? To want a 1200.00 bag that the dye takes on the handles like it does on the rest of the bag? It looks like the dye didn't penetrate the handles.
I think from now on, I am going to get my bags where I can return items that have a defect instead of waiting forever while they hold my money. She said don't make a big deal, but this is my Mom and she is always so sweet to everyone and I can tell that she was not treated nicely if she thinks that she should just keep the bag. I'm sure I will get the full story tomorrow.
Look at these pictures. The handles are almost colorless, so one gets accused of being picky? This is the nature of Baleciaga bags? What a nice excuse to use for no quality control! UGH UGH and UGH!
Look at these pictures: