So I went to Holt Renfrew today to pick up my luggage tag for my Keepall. My regular SA was not there, so I asked another SA for it, and surprise surprise, they didn't have it there! Peanuts! I was upset because this is the second time I went to get my luggage tag and it wasn't ready! (Same thing happened with my Antigua's luggage tag) She asked me which SA sold me the Keepall and I told her and then she went into the back room. When she came back out she told me that she tried phoning my SA to ask him when he dropped off my tag at Hotel Vancouver but he wasn't picking up so she left a message on his cell. Then she asked me what I wanted her to do! I asked her if she could phone Hotel Vancouver to see if my tag is there! So she did and it was there. Then she asked me if I wanted her to pick it up for me or I could pick it up myself, I told her I could get it myself. While I was at Hotel Vancouver I tried on the Le Confident in white! My regular SA wasn't there so I asked a SA I have never seen before. I asked if it was the Le Confident, and she was all impressed going, "Oh, you know the name!" LOL! It didn't stay on my shoulder well and was too bulky under the arm, so it did not bump the Black Le Tal off my list! Hotel Vancouver also has the black Mahina XXL if anyone is interested. They were already setting up for the Cocktail Reception tommorrow night that I will not be going to. Oh yeah, I also went to the Coach store because I had the 25% off card, and I looked around the whole store looking for something to buy, but I couldn't find anything I wanted even for 25% off! Its been a frustrating day. Anyways, at least they did a pretty good job on my heatstamp this time. The luggage tag for the Keepall is bigger than that for the Antigua. Here are some comparison pics: http://img.photobucket.com/albums/v84/ginger98/2tags.jpg http://img.photobucket.com/albums/v84/ginger98/tags.jpg Pics of the luggage tag on the Keepall: http://img.photobucket.com/albums/v84/ginger98/ktag.jpg http://img.photobucket.com/albums/v84/ginger98/tagstrap.jpg Enjoy the pics!