My MJ Liya (2004) has a broken clasp (a hardware is missing). I contacted Marc Jacobs last week, and I finally received this response: Dear slickskin, Sorry to hear about your handbag. Unfortunately, the bag is beyond our 18 month warranty so we cannot take it in for repair. We will check stock but doubt that we have supplies from that long ago. Should we come across something, we will follow up and ask for your address. Thanks for your patronage and loyalty. Diego: Would you mind checking to see if we have any hardware available for this 04 handbag? Regards, Larissa I'm screwed. I dropped off the Liya with Nordstrom as a last resort, hoping their repair person will have access to MJ hardware. But I highly doubt it. I have other MJ bags that are older than 18 months. I guess these can't be repaired wither should anything happen. Thanks for letting me vent.