Hello! For those who have the hanging system at home, just want to check if you remove the plastic film on the magnet? I did not remove mine and they keep coming off which causes the magnets to become sticky. Went to check with Hermes and got different feedbacks - some said remove, some said no. Wondering if anyone here has the same problem as me? I have some pics for reference.
1st pic - original with the plastic film
2nd pic - film falling off
Thanks for your help~
1st pic - original with the plastic film
2nd pic - film falling off
Thanks for your help~