Here is my answer... we tell BNY to tell corporate they need tassels and if that fails we email corporate very single day! They should have replacement tassels for every bag color available for purchase. They know these break easily.
^^^ Valerie in Harrods is incredibly helpful. If you look in the UK B-Bag Club she is even willing to order in the 2008 colours for tPF girls and hold bags so i'm sure she would order some tassels for you.
Ok, So I really needed some more spare tassels for my Ink box.
I have called Bal NYC and Paris but I didnt have any luck. I also decided that I would prefer just to have the one tassel on the front pocket and normal zips on the top two zippers.
So I hunted around the market for a really cheap bag that had dark brass toned zips that I could take off and use. I found a bag for £5.00 ($10) with matching zips, so I bought it and took off the zips and used them on the top zippers of my box.
The pics make the zips look brighter than they actually are. IRL they are almost an exact match for the hardware on the bag.
The best thing is that now my box has 'real' zippers on the main compartment, its much easier to get in and out of. Before I was tugging on the tassels when I needed to open it and the bag was flying around everywhere. Now its just 'zip-zip'...in and out.