New white suhali arrived w/ lipstick on it!

  1. Hello all,
    I just received my new white suhali l-epanoui GM from elux today. Upon examining it, I noticed that there was a smudge of pink lipstick on the side rim of the purse! I couldn't believe my eyes. It was only about the size of a pencil eraser, but nonetheless, it was there. I had no lipstick on, nor was I near anything remotely stainable. Well, I immediately wiped it off and tried baby wipes as well, but you can still see a shade of faded pink, at least I can. I tried to ignore it, but it just really bugs me. I waited to see what my DH thought, and he too said that he could see it, only after I mentioned it.
    I hate that I'll have to return it, but I'm wondering if I should return it and get the same color, or just get black, knowing how anal and paranoid I am, especially now. I'm soooo dissapointed and shocked that it came this way! My luck.
  2. Suhali leather is so easy to keep clean, even in white. Have you ever tried the Apple Conditioner? You should try that to clean off the smudge. Assuming it's lipstick. If the Apple conditioner doesn't remove it, then it's something else (not lipstick, maybe pen or marker?).
  3. I love that bag. Definitely return it. Obviously somebody else returned it already.
  4. I'm going to have to look into apple conditioner, esp. if I get another white bag.
  5. Please let us know if the applegarde works for you....I sure hope so:wondering V
  6. I don't think there's a need to return. Maybe you can send to LV store to ask them to clean it for you?
  7. i would return it and go and get a black one.
  8. I would get a black one..
  9. White Suhali L’Épanoui GM is so beautiful!:love: I hope you can clean that smudge.
  10. For that amount of money you paid for it, I'd say exchange it for another white. Looks so much more luxe in white. Black looks a little heavy too me.

  11. I agree, I think the white Suhali is just DEVINE! black is definitely a safe color, but when you're getting a Suhali, why go with safe? I also saw a coworker with a geranium (red) L'Épanoui and it's gorgeous, too!

    I hope you get lipstick stain out though! can someone explain what is an apple conditioner?

  12. Man, I hear so many stories about Elux sending shady used items!
  13. return and and get another, or ask a LV boutique to send to you.

    if it were me, it would bug me (even if I got it all out), knowing that 1) it was a returned bag and 2) the stain used to be there :p
  14. I think you should just get another in the white, its much more beautiful than the black IMO.
  15. white looks nice but if your not anal with your bag you'll dirty it...If it was me either I keep the white and use it suring special occassions or...get it in black.