I went a little crazy and ordered couple bags from Neiman Marcus and Bergdorf Goodman.... Even though I have already decided that I am going to return half of then I was still pretty excited to see my purses... BUT BUT BUT.... when i opened it.. it was completely different than what I ordered... I ordered one Chloe and one Kooba and received some very ugly "G-series" bag... I don't even know what it is.. it has flowers all over it..and very hard to describe.. but simply ugle... You would think that they at least send me something with the same brand... On the return form, it does not even have the option of "wrong bag sent"... And there is no pre-paid return label.. Paid $20 to send it back... I really hope Neiman Marcus can refund me completely considering that the full price of the bag they sent me is half of the price of the on bag i got on sale.... I still have another gucci bag i ordered from bergdorf... i was soo excited about getting that... but right now..i am not sure if i can even get it... Did this ever happen to anybody else??? Or is it just my bad luck??