I just sold 6 bags on eBay. One of which was a beautiful Miu Miu Bandoliera bag. I always send the authenticity and care cards as well as a copy of the original receipts for my handbags. No exceptions on any of them. Well, this buyer says that she did not find either the care or authenticity card with the bag I sent to her. She is very nice, but I have checked everywhere and cannot find the cards. I am normally very, very good about sending the cards along with the bags, but considering that I just sold 6 bags within the same time frame, I am now wondering if I sent it along with another bag or simply misplaced it??? Should I take her word for it and offer to refund her some $ compensation or what?? I don't have a clue as to what to do??? I am at a loss here and am open to any suggestions??? Please help asap. I need to let her know something by tomorrow and I don't want to be unfair to her. She is happy with the bag but would like the cards that I showed pictures of in the listing (I don't blame her). What do you all think???