Hi! I'm new to this forum. Found it when doing a google search to see if anyone else had reported problems with their straps. Got my first Gucci 6 weeks ago. The Charmy with the outside pocket and the hardware. Loved it! But now the straps are peeling on the sides! I was told by the sales manager that they have had lots of problems with this particular bag and the straps. (Again - :hysteric) I got it at a 30% employee discount from my best friend's MIL and the gucci store by me is being very helpful. Now I just need to decide whether to try another charmy or get a different one. Anyway - I am considering exchanging it for either the Princey Medium Hobo or the Abbey Medium Shoulder Bag since both are the same price as the one I had. The Abbey is the one that looks sort of like a Hobo shape and has the tab snap enclosure. I was wondering what people's experience with these bags has been in terms of comfort carrying on the shoulder, ability to fit stuff in it without the bag sagging, and obviously the wear and tear. Any insight, opinions or other ideas would be appreciated very much!!!