http://www.neimanmarcus.com/store/catalog/prod.jhtml?itemId=prod27910478&parentId=cat13020739&masterId=cat10270740&index=0&cmCat=cat000000cat980731cat6000734cat10270740cat13020739 I've made the plunge and have purchased this Edith and now I'm nervous and need your help with my first Chloe. I have not seen this bag IRL, but anticipate that the bag will be stiff - like other Ediths that I have seen. Will the leather soften over time? Why do you all love your Ediths so much? Please let me know. From reading posts by other TPFers, this bag has been returned often by others - and reasons sited are stiffness, no cell phone pocket (no biggie for me) and that it's hard to get into/out with the buckle/zip combination. Let me know your expert opinion. I LOVE the style - more East/West which is good for me cuz I'm short and I don't carry much stuff. Any advice would be helpful....I don't want to make an uniformed decision/impression of the bag. Thanks SO much.