I'm not a member of BBoS so I didn't know what to expect. I wanted to share my experience in case anyone was curious. Below is a summary of my purchase from their outlet store. It's a small brown Diamond Stitch tote purchased Monday. It arrived via Standard shipping this afternoon. I have been searching for this bag since October to no avail. I finally gave up and decided to purchase a used one from BBoS at a discount. I believe it was $1100 or $1200. I have to look at my bank statement (the receipt excludes price). I'm a little worried about the authenticity now so I invite your comments. In the meantime, I'm going to go and compare it to my black large DST. :s The Pros It arrived in good condition: no smoke odor, etc. Chain appears to be in great condition No scratches on the exterior No stains in the interior The cons: No authenticity card. I called and was told by the rep that they don't send unless I ask for it. Then she put me on hold, came back and disclosed that she would have to search for it. I put it back in the dust bag and into the box until she calls me back. No email confirmation with order number nor tracking ID. I had to call and get the UPS tracking ID and confirm that they even processed it since there was only one left. I was also told that a sig was required so I stayed home all day instead of running errors. The UPS guy dropped it off on my doorstep and drove off. Sorry for the blurry photos. My battery was dying.