Hi, I'm having a big problem and need some help. I recently had to buy two Hero bags, I posted a thread to ask one I should keep since I don't want to have two. I have three paddingtons but Lanvin Hero bag is not that worth to me to own more than one. Okay, here comes my long story, please help!! I first couldn't get the gold hero since it was all sold out, so called a lady in Europe if she can get one for me 2 weeks ago. She said she will, I payed and suddenly I couldn't reach her through emails. But I knew that she was a kind and friendly person so there might have a problem with her. At that time, I was crazy for the Hero bag so called my friend in Europe to buy the Madras bag for me since she said that the metallic ones were not available. I thought that it would not be late to buy the Madras bag first, and if the lady gets settled and give me a call I should tell her I've already got one so no longer want it and ask her to return it. I got the bag about a week ago from my friend, and I like it really much. Then about three days ago, the lady from Europe called me and said the bag was already sent!! How embarrassing!! The gold one arrived yesterday, I told the lady that I would like to send it back to her and get my money back. But she said they won't accept returns since it was bought during the final sales. I had no mind and thought I should then sell one but it's too much a loss. The bag is never used, I have the receipt from the store, why can't I get a refund? Is it true that there is no return policy in Europe at bargain sales? Somebody please help!!