LV Small Loop Purse

  1. I bought a LV small loop purse in April 2003 and the flap has started splitting along with a checkbook cover and a clutch. I was told that the guarantee was only good for 2 years.

    I treated my bag with leather cleaner and polish at least once a month. I was told today that I would have to pay to have it repaired. The cost was not discussed with me but was told they had to look at it to see what it would cost. I spent $575 for the purse, $375 for the clutch and $175 for the checkbook cover. I find this totally unacceptable due to the cost of the purse. I belive they should stand behind their purses.

    Thank you for allowing me to vent.
     
  2. Splitting? Do you have any pictures?
     
  3. You mean the canvas?:s Sorry this happened but like John...I'll like to see pics of them.
     
  4. Same here on the pictures..my mom has the same checkbook holder that she got in about 1990 and she still uses it today.
     
  5. Sorry to hear that.

    Any pictures to share?
     
  6. sorry to hear that...can you please share the pics, welcome to PF
    To be honest, it's hard for me to believe that..
     
  7. Splitting, as in, the canvas started to split? Do you have pictures? I'm sure these can be easy to show up on the computer monitor...
     
  8. wow, i've seen bags that are like 20 years old and even they are splitting! Could it be from putting that cleaner/moisturizer on them? After all, the canvas doesn't need to be moisturized...
     
  9. i will submit my pictures. thanks!
     
  10. Sorry to hear, I wonder if this is caused from treating your bags ?
     
  11. hmmmm. whats a loop purse?
     
  12. Here are the pictures of LV Small Loop Purse.
     
    Slide1.JPG Slide2.JPG
  13. Sorry to hear about your purse.:sad: I wouldn't expect cracks in something that's only about three years old so I would be really peeved.
    I'm no expert but I don't think the moisture treatment would cause it to crack??:shrugs:
     
  14. Sorry to hear your bag has problems.

    Given that this is coated canvas, I wonder if the leather cleaner and polish caused problems. Treating it "At least once a month" is a lot! Could be with time the cleaner deteriorated the plastic coating on the canvas.

    The canvas part of a monogram bag does not need any treatment at all (well perhaps a damp washcloth now and then to clean off any spills, etc.).
     
  15. Sorry this happened...:sad: I can't believe the canvas did this. I always thought it was indestructible coated canvas.