Today, while browsing the internet, I discovered accidentally the websites of two counterfeiters that sell fake LV bags in my hometown. One of the counterfeiters even put his first name and mobile phone number on the webpage. Well, as a loyal and apparently naive LV customer I decided to denounce the two counterfeiters to LV, hoping that they would then alert the authorities. I could not have been more wrong... the lady of the customer service told me that LV (Italy) won't do anything against the counterfeiters, as there are so many of them. Instead LV hopes that (potential) customers know that the genuine merchandise is sold only in their exclusive boutiques. That is it. I do not know what to think of that attitude.