Sold LV Epi Toledo Noe...good condition... description states: A True classic in the most coveted color Toledo. This bag is from a smoke free home. It has signs of wear. A few surface scratches. See pics. Dustbag included. I purchased this bag last fall from a reputable mypoupette seller. Dustbag included. I have used it maybe 7 times. All other signs of minimal wear are: rubbing on strap and four corners, small scratch in LV insignia, one scratch on the side and a blemish on the inside. Very minimal compared to most. It has been kept in its dustbag in my purse trunk...no pets! I hope this will go to someone soon I do not condone fraud. All of my items are from my personal LOUIS VUITTON collection and I guarantee to be 100% authenitc LV. I am not affiliated with Louis vuitton in any way. You may have my items authenticated by: Carol at caroldiva.com or mypoupette.com. I will accept returns ONLY for nonauthenticity from these 2 sources in writing/email. I will follow-up with them personally. Item must be returned to me within 7 days after receipt for nonauthenticity with proof. Please check my world page for my history with high-end luxury LOUIS VUITTON. I get this message today! HELLO THERE, I HAVE RECEIVED THE BAG AND I AM REALLY DISAPPOINTED BECAUSE THE CONDITION OF THE BAG IS VERY BAD I MEAN USED AND ABUSED, I WOULD LIKE TO RETURN IT AND GET MY REFUND PLEASE. YOU CAN KEEP THE SHIPPING FEE I DONT MIND THAT. THAN YOU IN ADVANCE I responded: I am sorry, the auction depicted the condition of the bag accurately. All my auctions do depict the condition of the bag accurately and I have never had a problem with my descriptions. Nor have I ever had any returns. The description states no returns. Buyer remorse is not a reason for a return. I have sold quite a few of my bags and this bag sold to you for considerably less than most Epi Noes do. No~ the bag is not used and abused, all pictures depict the condition of the bag accurately. The scratch is clearly pictured in the listing as is the noe tie strap. All other wear is minor. The description also states to see all pictures. I used the maximum amount of pictures eBay allows to give a clear picture of the bag. Thank you and best regards, What do you guys think? I am not allowing a return.