So i finally received my Jade Edith, but there are marker marks on the bag. The boutique i bought it from wouldn't do anything about it. They refuse to take it back (40% final sale), and would not send it out for cleaning. They said even if they did, they cannot guarantee the outcome of it. The inner flap pocket has dots all over the leather. They claimed that it's a manufacturer "defect". 2nd pic is taken under different camera settings. Not sure what to do now...granted it was 40% off retail, but it's still a great deal of money. And i expect a perfect bag. i'm just disappointed at their service and would NEVER shop there again.