I'm hoping someone could give me some advice on this matter. I recently purchased a bag on eBay (April 4th). The item has not been received. On April 23, I received an email from the seller saying that the parcel has been sent to the wrong address and was returned to the seller. I used PayPal to pay for the item, the address is the same as eBay. In the email, the seller said that post office made the mistake and would send me the parcel again with tracking number. The seller hasn't give me the new tracking number and 30 days is almost up. I'm wondering if I should believe the seller story about the post office mix up or should I file a complaint with either eBay or Paypal? I tried to contact the seller via email to inquire about the new tracking number and the seller has the nerve to say that I wrote her too many emails !!! The seller really never reply all my emails. I tried to resolve with the seller before contacting eBay/PayPal. Thanks!!!