= ( is this a defect....

Yea, I have to agree with the other TPFers - wear and tear. Do you love this bag? Do you plan on keeping this bag for awhile?

If yes, then consider getting it repaired. It's Your bag - it's been with you all these years... It'll be your adventure with your bag. Then you'll have it for another 8+ years!

But if you're not attached to your bag in any way and don't want to bother with it - sell it and use that toward another bag. :biggrin: