Long story short: I bid on/won a pair of Juicy cargo pants. They were too big. I sent them back (after making sure it was OK with the seller) December 17th, with delivery confirmation. I have since lost that little slip. I was told by the seller/store that all returns/refunds would be processed within 3-5 days of returning from the new year. No biggie. I waited, and now the seller is saying they have processed all returns/refunds and don't have mine. Obviously I sent it, and am not trying to scam them, but now I am out the money for teh pants, as well as the pants. Had I kept them, I possibly could have resold them, as I had the matching hoodie. At any rate, is there a next step for me to track down this package? I am out of the U.S. now, but I am still wondering if you girls have any advice. I also don't think the seller is being shady, as they are a store and have thousands of positive feedbacks. Thanks!