I ordered a Lolli by Reincarnation Mudflap bag on October 18. I knew they were made to order, and according to their website I was to allow up to 2 1/2 weeks for delivery. When that time came close to the end, I emailed a polite but curious note inquiring if my bag was close to being delivered. I even appologized for my impatients. I got an email back saying it would mail out the end of the next week. I waited two more weeks. Still no bag or notice of delivery. So I sent another email. Same response. Bag would go out the next week. At five weeks, I called and they said the same thing...I would get the bag in a week and I would get a free belt to compinsate for the delay. I told them that I don't know if I can beleive them because they keep saying that, so I asked them to note that if I don't get it in a week I wanted to cancel my order. Oh, and did I mention they charged my credit card six weeks ago! They keep giving excuses for the delay, because of the Lucky promotion and holidays. But shouldn't they have been prepared for that? And I really don't see how that should become my problem. So I called today, and the SA said she'd have to call back. I insisted I wanted my order canceled no matter what. We'll see if anyone calls back. Can anyone attest, are these bags worth this pain?