I have no idea how significant the pf actually is in terms of spending/word of mouth power and perhaps I am deluding myself here, but I have always posted in these threads with the feeling that someone from HH would be viewing my posts. And whilst I have never expressed it blatantly it has been my motivation for the yeah but comments that I have made whenever I (emphasis on the I) have felt that the criticism was getting out of hand. Well from what I have read in a previous thread HH have been invited to read views made about their company, in a public area of which I am a member, that do not reflect my own and I feel uneasy about my (significantly) more positive views not being represented. So I have decided to express how I feel about the recent sales. I am hugely grateful to HH. I adore the purses that I have bought from them in the past few sales. The designs are exceptional and the quality is superb. I love the philosophy of the company which they proudly wear on their sleeve. I think that they are sincerely trying to do a good thing in the cynical world of fashion. I trust their integrity. Furthermore the pricing is incredible. I say this for 3 reasons i) Because I (on my meager budget) am able to afford them ii) New to most of the brands mentioned on this forum, I recently visited an outlet mall and saw NOTHING that came close to the quality of HH for at least twice the cost of the purses that I bought in the last sale. iii) Every purse that I have seen on eBay with a starting price of 99 cents - has been sold for more than the price it cost in the previous HH sale. I believe that every healthy business interaction is subject to give and take. Because they are agreeing to let me buy their merchandise at a price that is heavily reduced to the point where I can afford it I find it very easy to work with them when there are blips. I believe them when they say that they are having problems with their automated system / stock control. I am also willing to work with them on that. For me it is a privilege and not a right to be able to purchase at such a deep discount and because, as I have mentioned above, I trust the integrity of HH, I have no problems accepting a whoops. I certainly do not expect them to overstretch their business capabilities in the name of Good Customer Service. Now quite possibly HH are going to react to the feedback about the sales and say Never again this isnt worth it. Or possibly they will find other avenues to sell off their wares. In which case I probably cant afford (for the time being) to be a loyal customer. But I shall always remain a grateful customer and will retain fond memories of the early days of these sales with my pf buddies.