I ordered a bag from jemznjewels and emailed/called them more than a couple of times asking for a tracking number and have yet to receive a reply. i'm starting to really worry about my bag because when i ordered it, they did not have a shipping address for me to type down but only billing address. i dont live at my billing address and because usually my parents are out of town, it'll be really difficult for them to sign for the bag. i'm not too familiar with fedex either - is it required to sign for the bag? I hope they dont just leave the bag in front of the gate!!! I also wanted to make sure that it was fully insured but because it's so difficult to contact the people at jemznjewels, i have no answers!!! I'm just so disappointed at the lack of service..sighs. just had to let it out!