BalNY isnt going to take it back. And I am 100% opposed to treating bags with any appleguard crap (lots of chemicals you dont want on your leather), and opposed to treating bags in general. BUT, my daughter just lubed her Courier with Lubriderm a couple of weeks ago and I must say its 1000% better. It was dry also.
I had a black City and when it started to get the teensiest bit dry looking I sold it and moved on to another bag. No regrets!
Yeah, I figured sending it back would not be an option. I can't believe I was satisfied with it when I first received it. It is my own bad.