I got back a little while ago from returning the medium Heritage Tote. I had been way too busy this week so it's been sitting in it's dust bag in the shopping bag in my closet. I felt a little pang before I took it back but once the SA took it out to process the exchange, I didn't feel as bad because it is just not the size I wanted. I couldn't have felt too sad today though no matter what because I did the return on my way back from my Weight Watcher's meeting - DOWN 5 POUNDS for Week #1 !!!