I posted earlier about my jumbo caviar flap that had no sheen. I did talk to my mom (it's my b-day present to her) about it (didn't tell her I bought it) and it seems that she likes the sheen and or gold hardware. I am heartbroken! I am flying down to LA tomorrow and I was wondering if I could exchange at the Saks Chanel boutique over there (either the one w/ the sheen or gold hardware or both)? Is that possible? If so, does anyone know a nice SA I can talk to? Please help. This was supposed to be my mom's first Chanel and I want to make it perfect. TIA!!