I called 866-VUITTON to locate a Framboise Vernis Cles. Jill, the very nice rep, said none of the stores I prefered to buy from, had any. Afterwards I called a few stores to take my name down so if they get any more, I could buy one. I called one store and the SA actually snubbed me over the phone She said they were busy and I needed to call back another time and hung up. That's never happened to me before. Now I know how some of you felt that have had that happen in person.