Wow what a substantial, gorgeous bag this is! No wonder everyone is so crazy about Ali - this is Coach at its best!! I cant say I got many compliments on it (around here if it doesnt have C's all over it no one really notices!!!) - except at the Coach store yesterday. And when I pulled out the matching wallet that i had already the SA screamed at me "YOU HAVE THE MATCHING WALLET TOO!!!!l" Cant wait for my black one to arrive!!! and I'm so glad I conditioned it. It really lets me relax and enjoy the bag. Ive put scratches on it from my nails already and they just kinda rub right in. and I'm actually enjoying the little variations of color in the leather - it just works with this bag, KWIM?!