I hate Nordstrom! I ordered a jacket two weeks ago when it just went on sale. I called in and they said that theres one left in my size so I ordered it. The shipping came super fast, like in 3 days, however when I got my package it says it was a pair of men's pants. I was so confused as I did not order anything else from there but the jacket. I opened my package and it was a SKIRT!!! The invoice that was in the box states that I've ordered a jacket from them! I don't understand how they could have shipped a skirt, declared that it was a pair of pants when I've ordered a jacket?! I've paid for customs and taxes just because I was curious about what was in the box. I called them and the most they would be able to do is pay for me to ship the item back to them. I told them I really want that jacket and they said the had no more and that was that. arrrr... Now I have to contact customs to get my money back! So hasslesome! I wish they wouldve just told me that they did not have the jacket in stock anymore rather then shipping me something completely different. This is my first time ordering too! I'll be taking my business elsewhere!