I am a complete tool. I've been awaiting payment for my eBay auction and it's been sitting in my Paypal account for the last 3 days. I thought I would have had a confirmation email from Paypal ! Anyhoo, I accepted the payment and it took me to a popup which asked me to upgrade my account. I had the choice of "Upgrade" or "Deny" so what did I do? Yes, I hit Deny and the whole payment got denied. Crap. I've just sent the poor buyer an apology and had to ask her to pay again :shame: . This was my first experience selling on eBay - I don't think I like it very much, too much stress!