from what i can tell... 'back then' boss' could belittle their employees with no recourse. you just kind of took it. now people have to be REAL careful about what they say and do because there are quite a few people that won't put up with it. of course there are still people who don't care... that's the way things were when they weren't the boss.. so they treat their employees like they were treated. but it's a different world now. i tried to tell that to my parents. when i first started this job (about 5 years ago, a couple years out of college) my boss was HORRIBLE. she was recently promoted to 'boss' and she coudln't handle the stress.. i would complain to my parents about how awful she was. they would just say "well sometimes you just gotta deal with it" and i thought "ummmm no!??! no one should be treated like that. NO ONE" my boss is better now but there are still some very irritating things she does. the other day she was talking to me about something and said "if people around here don't like it, then i guess they can find a new job" but i know for a fact that if any one of us (we're a small staff of 6) would quit, she would be in her office bawling. and honestly i can't wait for that day.