OOOPS the title should read BAD CUSTOMER SERVICE. So, how many of you have received bad or snotty service when making a return at the boutique? At the local stuck up store here, I returned something last week, EVERY SA gathered around to look at the item and inspect it. And gave me looks. I mean it was NWT, Still had the coach wrapping around it (on the straps and on the pockets). I mean how many Coach SAs does it take to make a return? What was even worse was it was on a receipt with $5200 worth of stuff. So what if I return one 300 item? This pisses me off so badly. I also had to go back in to EXCHANGE a Mandy because it wasn't up to my expectations. They don't have any legacy there because they are a hole in the wall store, so I had to take it in to 'return' to them and re-order the same bag. Well the same thing happened, all the SA's gathered around to inspect the bag and asking me questions as to what was wrong with it, etc. I mean it's my choice right? If i pay 800 for a bag I want it to be a bag that's up to the quality I expect. I really freakin hate that store. Sighs. I have some other returns to make (my mineral hobo came in yesterday and I don't like it at all) and I don't even want to go in there to make it. I'm going to make it at the outlet this weekend, but it bothers me to know that it will stay there, get marked down, and someone will get a discount on it while I paid offa full price. Anyway, as for the original question, how many of you have had similar experiences?