I'm a total newbie to Hermes, but am gaining a very fast appreciation and desire to own one soon! So I stopped by the Hermes in South Coast Plaza and the SA yesterday night was on the more youthful side and was not snobbish at all. So while I was paying for some men's gifts, I asked her how I can actually purchase a Birkin. She said they're not in the store at all and there's a 3-5 year wait list!!!! I know this is true, right?? However, she said sometimes special orders will fall through and they'll have 1 or 2 on hand in the store, but it's totally by chance when you stop by in the store. How do you, dear Hermes lovers, find the bag of your choice, in the size and color that you want??