I'm really curious here. How do the SAs decide to help a certain person? I know some really nice SA's make it their business to help everyone that come into the store, but what do the rest of them look for? Do they look at your age, clothing, bag, or what? I had an experience recently at a Coach boutique; it was my first time shopping for a full-price item, and to be honest, I was nervous. Here I thought I looked at least presentable, wearing a Burberry newsboy hat, Burberry earmuffs, J Crew coat, Prada leather bag, jeans, and Burberry loafers, with everything matching in color/style. Well the first SA that saw me didn't even look at me or bothered to budge from her counter. I was like, okay, then another very nice SA came and we had a good time! She showed me how to use the chains to put the charms on my bag, and I ended up buying a 6x8 planner as well. You should have seen the face of the SA who ignored me when I was paying for my items at the counter! It's very strange; I think she's more experienced than my SA; she knew more about the products and their prices. When my SA was introducing things to me and makes a mistake she would grunt from the counter to correct her. But then I haven't seen that SA since...? Before this boutique experience I have only been to large department stores like Nordstrom, and the SAs there seems to know a lot about bags and would comment on mine when I go browsing at their handbag section. One SA who showed me their bags actually remembered me two months later even though I didn't buy anything the previous time! Truly amazing. Ladies, what are your experiences with Coach or other boutiques you have been to? Any guesses on certain SAs thought processes? For me I guess I do look young; I'm in my twenties but some say I look like I'm in high school. Would that be why? Any thoughts/opinions on this?