I'm so mad, I need to vent. So today I was around downtown Vancouver and decided to go into Holt. I saw this gorgeous mini mac in blue and right away I snatched her up. While the girl was ringing me up I asked if they had anymore and she said she had another one in the back. She grabbed it and just packed it up. Stupid me didn't even bother checking (I had too much faith into Holt and their quality) I ran a few more errands and met up with a friend. It wasn't until 8:30 I took the bag out and was near tears. The whole bag was damaged, the tassels were chopped off and it was covered in holes. I sent Holt Renfrew a very stern email and I'm going to call first thing in the morning. The worst thing is they sold me the bag for full price !!! I just hope they don't turn around saying I damaged it. thanks for letting me vent ladies.