I bought the 06 Legacy Shoulder off eBay for a great price. I got it today but it's not new without tags like the auction stated. There are some light dirt spots on the lining. Also as soon as I got it out of the bag I noticed one of the brass pieces by where the shoulder strap attaches is missing (picture below). So my question is should I eat shipping for the return or do you think Coach would be able to fix it? I'm so mad right now! I was so excited to get this bag and it's definitely not as described.