On Jan 4th I bought a purse through eBay. I paid with paypal. I posted pics on the forum and was told it was not authentic. I asked the seller, quite nicely, I thought, to accept a return and refund my money and she said no. Sooo...now Mypoupette has now confirmed that the purse is not authentic. Though I have been using eBay for a while, I've never had a problem. I'm not really sure what to do. Have I waited long enough to file my claim? Do I do it through paypal *and* eBay? Does anyone have experience with a paypal claim with Mypoupette's certificate of non-authenticity. Is that usually all they need or is this a long and difficult process? Really, I'm not trying to be a snot. I just want my money refunded for the fake purse sold as the real thing. help.