I ordered this bag from the HH sale. I recieved it WEDNESDAY and I carried it wed night, thursday, friday and saturday. I noticed when I took it out of the box that it had a loose stitch on the handle. If this stitch came out, it would have to be fixed or the bag wouldn't be useable. As such, I've been very careful about what I put in it. I went to use it today and I realized that there is a HUGE tear in the lining. It tear is not on a seam, so it wouldn't be an easy or discreet repair. The rules of the sale were clear: no refunds, no exchanges for any reason. So what should I do? Should I ask to return it? Exchange it? Do you think they will let me?