I purchased a gucci britt bag on eBay a week ago. I communicated extensively with the seller prior to bidding and was assured the bag was authentic (has authenticity card from Gucci, dustbag, etc.). I received the purse this morning and it is clearly!!! a counterfeit (stiff zipper inside, fabric from the green and red coming out on the other side of the interlocking G logos, ineven stitching, even the leather is clearly fake!!). I don't know what to do! The photos showed none of these things. Should I immediately open a dispute resolution through eBay for misrepresented goods or contact the seller first? I'm afraid he will just close his account and disappear leaving me with the bill... The other part, he has actually been quite friendly in communications and even left me positive feedback! What should I do? All I want is my money back and to get this ugly purse out of my house.