I bought a Marc Jacobs bag for my mom. It was listed brand new, never been used- $600. I just received it and it looks like its in good condition, but it does look used. In fact it smells soooo bad a of smoke. I've never had this problem before. If the seller won't take it back, will paypal go in my favor. How can I prove what the bag smells? I'm so bummed, this was going to be a Christmas gift.