Hi all. I recently purchased the Mulberry Emma from eBay and just received it today. I'm so excited because it truly is a gorgeous bag (even though it is on the heavy side). I had it authenticated by a few fellow TPFers and it has a Nordstrom tag on it, so I believe it's real and I think that I did get it for a steal? Okay.... here is the problem. The Mulberry tree on the hardware of the right side of the front pocket has rubbed off. You can see the tree but the black shading is gone. If you look at the seller's pictures, she clearly turned the lock so you couldn't tell when viewing her close up pictures. That was pretty crappy of her. Here it is. http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ih=016&sspagename=STRK%3AMEWN%3AIT&viewitem=&item=260133182382&rd=1&rd=1 I'm not sure what to do. I love the bag and it was a good deal, but could you all live with this? Do you know if this problem is normal? Thanks all for your help.