I have this great SA at the Union Square store. When I'm there she is wonderful and spends as much time as I need, without making me feel rushed. She showed me the lookbook, explained some of the new items to me, etc. My "issue" is she doesn't ever return my phone calls. I called her a few weeks ago to place an order....never called me back. I tried calling her last week, didn't call me back, then I just called again last night, and she still hasn't called me back. Last night the lady said she would be in today from 10-7. I hate being a pest, but I need to make sure she has me down for my w/l items. Do I just let whoever answers the phone take my orders and answer my question or do I keep trying to get a hold of her? If I do go with a new SA will it be wierd when I am in the store (live about 2hrs away, so only about every 6-8wks)? Any help or suggestions would be greatly appreciated!