I don't buy Coach for myself, but when I buy it for my mother I buy directly from the department store. I do order a lot of D&B bags for myself. I just got two in the mail this past week, the regular post office mail, and they arrived (and have always arrived) just fine. I prefer having them shipped USPS because unlike with some carriers, I usually don't have to be present to sign for the package, they just leave it under the carport in front of the door.