Hello, I was recently travelling in Singapore and think my lock fell off in the airport or something.I was shocked..didn't even notice until I landed in Korea.(Singapore airport has carpeted floors).I took it into the YSL shop where I bought it and they told me since it was my fault(I of course,protested)..I had to wait about 3 months and PAY for another lock..About $ 40..I only bought the bag (Large Anthracite)3 months ago!!You would think paying $ 1200 for a bag,they could give me another lock!!Anybody else have this experience?Please share...Thanks!!!