hard time with paypal

  1. this month is TOO stressful for me!!!. after being suspended from eBay. paypal is giving me a hard time. I have 2 accounts. my other account was froze bec. i need to verify it. they hold my money and i was told to fax some docs and I did. they deposited 2 amounts in my bank and i confirmed it to them plus I confirmed my location too. and now after doing all these things I was told that they still cannot give my money. read the email i got from them.
    isbursement can be handled in one of two ways:

    1. Your remaining account balance can be used to provide refunds to your
    buyers (if applicable).

    OR

    2. Your remaining account balance will be held in your PayPal account for
    180 days from the date your account was limited. After 180 days, you will
    be notified via email with information on how to receive your remaining
    funds.

    If you choose to provide refunds to your customers, please log in to your
    account and contact us with a list of transaction IDs for the buyers that
    you would like to refund.

    We thank you for your prompt attention to this matter and apologize for any
    inconvenience this may cause.

    Sincerely,
    PayPal Account Review Department

    ACTUALLY, ALL I WANT TO DO IS TO WITHDRAW MY MONEY AND CLOSE THIS ACCOUNT. DOES ANYONE HAD THE SAME PROBLEM LIKE THIS?