hello! im new to this blog.apologies if im in the wrong forum....but i have an issue tht needs urgent attn. i bought a gucci charmy handbag frm the online gucci store. UPS tried delivering it 3 times but i was at work and couldnt be home to collect it. they havent even left a postcard! and gucci wont provide a tracking number. i tried calling their customer serv & emailing assistance ....theres been no response. has anyone had an issue like this? will i ever get my precious bag?