So I ordered a beautiful dress from anthropologie Sunday morning (it was on sale and the site listed that it was the only one left in my size - yay!) I received a confirmation email immediately which said that it would ship by Tuesday, and that I would receive another confirmation email at that time telling me that it shipped. Well, I never received one, so I called their costumer service line today to make sure that it had been shipped. What did they tell me after 20 minutes of going back and forth? That they had cancelled my order and that they no longer had the dress in my size! When I asked why it had been cancelled, they said that they had had "problems" with the shipping address before and that they no longer shipped to it. Now, I have *never* purchased anything from anthropologie online, so I was confused. I explained that the first part of the address was for a student mailroom (I go to Bucknell), and that the number after it corresponded to the individual mailbox. The woman simply said that they had had a problem with the mailroom, and no longer shipped there. When I asked why anthropologie never notified me to give me the option of having it shipped to a different address, she simply said she didn't know. She apologized and hung up, but I was still really mad that my dress had basically been "resold" without them even contacting me, and so I decided to call back to speak to a superviser. The supervisor basically told me that I hadn't actually "bought" the dress since my account was never charged, and so I had no claim to it. When I expressed that I was frustrated by anthropologie's failure to at least notify me of my cancelled order, she said that it was a "fraud" case, and that in these cases the email address that the buyer gives is typically fraudulent as well. This means that anthropologie basically didn't want to waste their time notifying me, because they didn't think it was a real address anyway...mine ends in @bucknell.edu!!! She told me there was nothing to be done and that was all she could do. I have a serious problem with the fact that not only was I treated as a noncustomer (I never *bought* the dress), but the fact that anthropologie felt it wasn't even worth contacting me about cancelling my order! I needed this dress for an event next week, and I would have been waiting for it to come, and it never would! Is there anything else I can do, or is it a lost cause?