Great customer service @ Coccinelle!

  1. For Christmas I bought this bag for my mum from, but 2 weeks ago she lost the small charm because the button it was secured to got opened. So I emailed them asking for a new charm, and today it was in my mailbox! :yahoo: And this service was absolutely free!


  2. Love reading about great customer service! Thanks for sharing.
  3. Good to know that there are companies out there that really care about their customers.