Hi everyone, I had pretty much banned myself from going to the new LV store in San Francisco. Not because the store was too tempting (well, maybe just a little), but because I had brought my mono wallet in for repair and was met with a super snotty SA who basically said my wallet was very old and they couldn't do anything with it! So I went across the street to Neiman Marcus and they sent it in for me. Today I was in Union Square at lunch and I decided to go in. (I guess I had a little attitude today, and I went in telling myself that no one was going to mess with me! ) I really wanted a credit card holder so I got the mono one with the clear plastic sleeves. Thankfully I had a WONDERFUL SA who helped me with my transaction. She even took the time to show me all the new bags that are coming out in a month or so -- and I put my name on the list for a new cream-colored Speedy and the new tote with lace embroidery on it. (Sorry, I can never remember item names!) If anyone is looking for a great SA, her name is Hazel. She can be reached at 415.391.3736. Tell her I sent you!