So, my favorite, favorite bag of all time is the purple gathered MSB. It just makes me so happy and it's so pretty. So, I carry my laptop in it and i had one and it the strap broke. Coach said they could not repair it and they gave me a store credit. Then, I found the bag on Bonaza, so I was happy. Then a handle broke on that bag and the strap was stretching again. I'm sending it out to coach. My guess is, they wont be able to fix it and I will get a store credit or a 40% off letter. So, here is what is crazy. Jax had one of these bags left - I know! So, I ordered it and then my store gave me 25% off since it's such an expensive bag. Clearly the lesson is don't carry my laptop, but that is not going to happen, because I carry my laptop everywhere. And i thought about giving up on this bag, but I sooooooo love it. Has anyone else had problems with this bag. While I'm happy with my decision to buy the bag again, does anyone think it's silly. I just figure I use the bag so much and it makes me happy, so what the heck.